When a new grower considers joining AGS, we know the onboarding process can seem overwhelming, especially when there is so much data involved. It is essential, you have a dedicated experienced team to guide and support you. Advanced Grower Solutions (AGS) is happy to provide our customers with a first-class onboarding experience. Our goal is to make the process as efficient and smooth as possible so that you can grow your business!

There are nine key phases to our onboarding process that help ensure you have all the functionality you need when launching. Here’s what to expect with onboarding grower software with AGS.

Step 1 – Discovery

We will ask a lot of questions to get to know your company including what you do, why, when, and how. This helps us to create your platform to perform the tasks you need. We also encourage you to ask questions. We listen to your questions and use that as the foundation for training sessions that will focus on the areas you need. Our team has the experience to know which questions to ask.

Step 2 – Data Migration

We will get key information depending on the product you get like your stores, customers, SKUs, employees/users, item and product information, price lists, accounting codes, production plans, historical sales data, and other relevant information from your business to set up your software. Our team has the experience to know how to transition your data.

Step 3 – User Set-Up

Every grower has different ways they want people to access the system because each role in a company needs different access. Our team works with you to define user roles, permissions, and access levels. We work with you to configure your account based on sales weeks, setting up labor connection, invoicing, sales orders, price lists, tracking merchandise time, labor hours, and mobile time tracking.

Step 4 – Understanding Data Maintenance

Once your data is in the new system, you need to maintain it and keep it up to date. If you maintain it in the product we integrate or in our software, then we teach you to update that information. We provide insight into your data, with clear descriptions and definitions.

Step 5 – Communication Foundations

We offer an automated email communication tool, which sends executive sales summaries, data mismatch notifications, EDI confirmations, availability notification, rack reporting, and error handling if they occur. The data itself is a communication tool, if you see a low or high number, that communicates to you the information you need.

Step 6 – Membership And Billing

Our software is an affordable monthly subscription model.

Step 7 –Integration

If you choose to use our PowerBI reporting product our team combines your data from other platforms and provides you with a unified view. We define the key pieces of data that need to be exchanged with both systems. We validate the data exchange when we process it from your other system during integration set up and continue to validate it during production.

Step 8 – Launch Your New Grower Software to Members

We will host several training sessions to get you and your staff trained. We will screen share with key users and contacts that will be using the system, getting them familiar with the user interface. We have how-to documents for you to reference as you are learning. We will train you to be successful with the new platform.

Step 9 – Transition to Support

Our team will continue to support you and your team with real live people, not an automated phone system. We continue our relationship with you.

The best way to learn what it is like to implement a new AGS solution is to hear directly from other people who have done it themselves.

Our powerful platform is easy to use and learn. We will train your team so that you can go back to growing your business.  We offer GrowPoint Cloud, DTS/Merch, GrowerEDI, and GrowerOnline. Whichever software you need, we will onboard your company quickly and efficiently.

Our team is here to assist if you have any questions. And if you are a grower looking to improve your operation, contact us so that we can get you up and running with the industry’s leading grower software today!