Software, like any other tool, is only as useful as the ability of the user to use it properly.  At AGS, our goal is to make sure you understand how our products work so that you can use them to effectively and efficiently run your operation better.  Not knowing how to use your software is similar to having a great truck but no driver’s license. 

After your onboarding process, we will work with you and your team to teach you to use your new software. Read more about what to expect with our onboarding process here. Using our decades of industry knowledge, we will develop a training plan to make sure your team has the knowledge and understanding of the AGS applications to conduct their daily business more efficiently allowing for more to be done in less time and to utilize your new reports and data analysis. 

What Type of Training Will I Receive?

We know that no two companies are the same, so we tailor the training for your needs. We know people learn in different ways, some people are visual learners and want to see the screen, some people learn by doing and we screen share while they practice navigating the software. While other people prefer to read documentation with instructions. We have a variety of ways to train you.

Live Training

Your team will receive live one on one training from our reps. You will have a dedicated service rep who will work with you throughout your training and will continue to support you for all interactions thereafter. 

Interactive Training

You will have one on one interactive training where we will screen share and teach you. You will also have the ability to screen share while we watch and instruct you. Our rep will instruct you by giving you hands-on training and walk you through the training. You will have customer-led training. You will also have a “train the trainer” training where we teach you to train your team. We will supply the tools and documentation to develop the content for you to share with your people. You will have recurrent training based on seasons to relearn topics that you do not perform often.

We input your existing data which helps you navigate the software making it easier to learn because your training will include your data.

Training Videos

We have training videos and documentation that will cover the basics and provide a good resource when you need a refresh about how to perform a task that doesn’t happen often enough to remember how to do it since the last time you did it. 

Visual Training

We will provide a slide deck and other visuals to aid you in learning how the automation is working.

Individual Training and Help

We give you a questionnaire for you to send to the people who will be training. We are then able to contact each person individually when they need additional assistance.

Continued Training and Support

We mentor you through the entire training process. We will continue to support your company with enhancements, updates, and additional training. Our team is here to assist if you have any questions. Read here to learn what to expect from AGS customer service.

If you are a grower looking to improve your operation, contact us so that we can get you up and running with the industry’s leading grower software today! To learn more or to schedule a demo contact us.